Frequently Asked Questions

Get the answers to our most frequently asked questions.

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GoFarm FAQs

What does CSA mean?

CSA stands for Community Supported Agriculture, which is a model where community members sign up for, and pay in advance for a full season of fresh produce from a local farmer. GoFarm’s Local Food Share is a modification of the typical CSA because even though community members sign up for a season of food from us, we actually supply from many different local farmers in the area. Otherwise known as a multi-farm CSA. Our programs also serve Jefferson County families that can’t afford to pay upfront for shares and help assume the risk that is inherent in farming.

What is a GoFarm Local Food Share?

A share is a subscription to our Local Food Share (a multi-farm CSA). You can sign up for as many different shares as you would like, on either a weekly or biweekly basis. Then, each week throughout the season (we have Summer, Fall, and Spring seasons available), you’ll pickup your food each week from onbe of our pickup locations, and get to taste all that our local farmers are growing! See here for all of our share options!

Where and when can I pick up my share?

We offer weekly or biweekly pickup at multiple different locations around Jefferson County. See here for our locations and pickup times.

Can I still purchase a share even though I travel during the summer?

Of course! In addition to our weekly share options, we also offer biweekly shares where you can opt to pick up your food every other week. This is a great option for people who travel a lot and won’t need to replenish their fridge every week. Additionally, our summer season runs until the end of October. So if you travel a lot during the Summer months, you can sign up later in the season when you'll be around more! In addition, you can always have a friend or neighbor pick up for you! You can also put your account on hold for a week while you are gone, and receive extra produce the week you return. You can set a delivery hold by logging in to your account and using the "Delivery Hold" tab.

Is there an alternative place or time to pick up share if we cannot make it to our scheduled pickup?

If you cannot make it on your scheduled pickup day/time, you can always have a friend or neighbor pick up for you. If you want to pick up your share at a different time, but at the SAME location, you can do that at any time. Though if you want to pick up at a different location, just email us ahead of time to let us at know at, and we will try our best to accomodate you. You can also place a hold on your account if you know you'll be missing a week and want to re-schedule for a different week. You can do this in your account by clicking the "delivery hold" option.

If I have someone pick up my share for me, what do they need in order to verify I have approved them to do this?

All we ask for is the shareholder’s name and what kind of share they have. We go by the honor system when someone is picking up a share that is not their own, so please be honest about who you are picking up for!

I feed a family of 4 and would like enough produce to last all week, which share should I purchase?

Though wvery family is different and it depends on how much produce you eat regularly, we recommend the Large Veggie Share to feed your family of 4. The Egg Share is also great for families who eat eggs consistently. We also recommend a weekly pickup (vs biweekly), so you have a new bounty of fresh food each week!

Will there be a chance to switch around the items that come in my share each week?

Yes. There is always a SWAP BOX at your pickup location where people can leave produce items they do not want, and take from it what they do want. We ask that you only take from the swap box the quantity of items that you leave for others. Though instead of swapping, we encourage you to try new items that you might not have had before! We send out recipes for our produce items each week, so you won’t be short of ideas! NOTE* Due to COVID-19, we have temporarily paused our SWAP BOX operations for the 2020 Seasons. We are so sorry we cannot continue this option to swap food, but due to safety concerns we feel this is the best way to reduce COVID risk and keep everyone safe!

Is all the produce organic?

All of our produce is grown using organic and sustainable practices. Thuough many of our farmers ARE certified organic, not all of the are. This is because many of our farmers are very small in scale and organic certification is not financially feasible. Though you can rest assured knowing that ALL of our farmers avoid GMOs (genetically modified organisms), pesticides, chemical fertilizers, and other harmful toxins on their farm. We support and emphasise only the healthiest growing practices for the food we eat. For more about our food standards, see here!

How do I know food safety is being practiced in the handling of my shares?

Food safety is a top priority for GoFarm. We have a food safety plan based off guidelines provided by the USDA and have safety checklists posted in all of our distribution locations. We are very careful to abide by food safety regulations and we continually monitor all the steps of our process to ensure our food is fresh, clean, and free of contaminants. With COVID-19, we have been taking extra pre-cautions to make sure your food is safe. Every week we sanitize ALL the surfaces within our distribution locations, we wear masks whenever we are near the food or in contact with any other person, we wash our hands multiple times throughout the day, and we presort all of the food into paper bags so no one else comes in contact with the food you take home. Even with our food safety protocols, we still recomend you wash your produce before you eat it.

How do you define “local”? Is all your food grown locally?

While GoFarm is making fresh, healthy food accessible to Golden, Arvada, Evergreen, and other parts of Jefferson County, we consider all of Colorado to be local. The USDA defines local as food grown within 400 miles of distribution, though we try to buy as hyper-local as possible, with most of our farmers farming within 40 miles of Jefferson County. All of the food in your Local Food Share comes from Colorado farmers. The close proximity of our farmers means your produce travels less to get to you, and comes to you FRESH from the farm, within a day or two of being picked/harvested. Read more about your farmers here.

How does GoFarm help local farmers?

Local farmers are the backbone of a strong local food system. We help local farmers in two major ways. The first is by supporting local famers by sourcing food from them for our Local Food Share program. We provide a convenient, reliable, and high-quantity wholesale market for our local farmers, and allow them to set the price of their products to ensure a fair price (contrary to how grocery store set prices). We also help spread awareness about their farm and reduce food-supply-chain expenses by minimizing marketing and transportation costs and connecting them with customers in the local community. The second way we help farmers is through our Incubator program, where we train and mentor aspiring and beginning farmers. We have three tracks for those interested in a career in agriculture, including a 2-year apprenticeship where we provide beginning farmers with access to land, water, infrastructure, mentorship, and classroom curriculum; a.1 year externship focused on classroom currculum and in-field workshops, and a seasonal internship to give people a taste of what a career in agriculture could be like. Visit our farmer assistance page to find out more about how we help our local farmers.

Can I buy a share for someone else who needs it?

Of course. The best way to buy a share for someone else is to donate to GoFarm online. Much of our donations go toward our Community Food Access program, so you know you’ll be helping the community and increasing healthy food access by donating. If you are interested in purchasing a share for someone as a gift, you can simply sign up for a share as you normally would, and then email us to let us know who the share will be for. We can change the contact information and email so that the recipient will have all the information they need to pick up their food each week!

Do you accept SNAP payments?

Yes! We accept SNAP and Double Up Food Bucks (DUFB), which means that shares are half-price when you sign up for 2 or 4 weeks at a time. To pay with SNAP and DUFB, sign up online and choose “EBT/SNAP Payment” as your payment method. Once you finish signing up, we’ll contact you to arrange for your in-person payment for your food share. See here for more information about paying with SNAP.

How do I sign up for the Local Food Share?

Check out all our share options, and click "Get Local Food Shares" when your ready to signup!

Can I cancel my share and get a refund?

Unfortunately, we do not offer cancellation refunds due to the fact that we make a commitment to our farmers for the number of shareholders we have. Many of our small, local farmers plan out their fields to provide food for our shareholders, and we know it wouldn’t be fair if we bought less than expected. We are very grateful to our shareholders, as you are joining us in that commitment to these farmers! Though, we know life throws us curveballs sometimes. If you have an extenuating circumstance, please let us know and we will try out best to occomodate you!

Can I get a payment assistance if I'm not enrolled in SNAP?

Yes! We offer 50% off discounts for households that are eligible, but are not enrolled in SNAP. Read here to get more information on Discount Shares.

How do you come up with the prices for your food shares?

Our prices are formulated first and foremost, by the cost of food set by our farmers. Unlike grocery stores who dictate the prices of food, leaving many farmers unable to reap any profits, we allow our farmers to set their own prices. This may mean the food is more expensive then what you will find at a grocery store, but it also means you are supporting the local farmers in a HUGE way. We also factor in some of the time and labor it takes to aggregate and distribute the food to our community members. And thus we account for some of this cost in the price of the Local Food Shares. Lastly, GoFarm runs many programs that support aspiring farmers, as well as providing more affordable food to those most vulnerable to food insecurity and hunger. Though some of these other programs are grant funded, a lot of the funding comes from revenue that we are able to garner as a non-profit. So your purchase of a Local Food Share helps feed into these other programs that benefit the community. We try to keep the prices as fair as possible while being able to sustain our programs that transform and strengthen our local food system!

How does GoFarm help the strengthen the food system?

This is a great question! Our work focuses on many aspects with the local food system, from production, to distribution, to equity, access and affordability. We've written a blog that explains how GoFarm works and what our impact is in the community - take a look and read all about it!

GoFarm works to transform our local food system into one that is thriving, environmental sustainable, and equitable for all. Through our three program areas, we support and mentor local farmers, make healthy food more affordable and accessible to under-resourced communities, and connect people with where their food comes from.

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